Terms & Conditions

PremiumWinesOfSlovenia.eu is distributor of Premium Slovenian Wines for Europe and Worldwide.

Our office address: Matej Drolc, s.p., Osp 84, 6275 Črni Kal, Slovenija
E-mail: info@premiumwinesofslovenia.eu
Bank number: IBAN SI56 1010 0005 0716 348
VAT number: 93889534

1. General terms
You must be over 18 years of age to buy wine from our website. If wine is being delivered to an alternative address, the person receiving the wine must be over 18, proof of age may be required upon receiving deliveries.

2. Prices
All wines prices include Value Added Tax (VAT) applicable at the time of payment.

3. Payment

3.1. Credit Card Payment
Payment may be made using our secure server, through Moneybookers. If preferred, orders can be placed by mail and credit card details can be given over the telephone or by fax. We also accept Bank Wire Transfer.

3.2. PayPal Payment
We accept payment through PayPal under the following conditions:

1. We only accept PayPal from Verified PayPal members.
2. You must include your phone number when making ANY PayPal payment.  

4. Delivery Charges and Time Schedule
Delivery and cancellations Orders received by noon. 12:00 on Monday to Thursday will be processed  for delivery within 1-3 working days.
Orders received on Fridays, Saturdays and Sundays will be processed the following Monday. Delivery is by mail (Slovenian Post), DPD or UPS. Delivery of commissioned service under orders. In cases where the client believes that the delivery is delayed in such a way that he no longer wishes the supply of contract, is the responsibility of the customer that the order canceled in accordance with our purchase terms. Cancellation after the order has been dispatched is not possible. In cases where the order has been dispatched, the customer is obliged to receive the order.

5. Returns / Guarantees / Cancellation
Any breakages will be replaced free of charge, providing the carrier has been informed at the time of delivery. We must be advised of breakages or shortages within two days of the delivery date.

Cancellation - You have the right to cancel your order, for any reason, within two working days from the day you receive the goods. You will however have to pay the cost of returning the goods to us plus a handling fee of EUR 2,00 per bottle. We will refund the balance of your money within 30 days of any cancellation.

6. Order confirmation
A full VAT invoice will be mailed to you after processing your order. No financial details will be included with the wines when they are delivered, whether they are delivered to billing address or other addresses.

7. Vintage and Availability
We will always try to ensure that wines are of the vintages quoted on our list, however if one vintage becomes exhausted, the next available vintage will replace it. If this policy is unacceptable, please let us know and we will try to make alternative arrangements to suit you.

It can occur that some of the pictures of wine labels show previous vintages that are no longer available. The vintages given in the text descriptions of wines are checked and updated regularly.

If a particular product that is ordered is out of stock, you will be advised as to when the goods are likely to be dispatched. An alternative product may be offered and we will confirm details before dispatching. Occasionally with mixed cases of wine, we reserve the right to substitute one wine for another of similar or better quality if a particular wine is out of stock.